UMR Residential Behavioral Health

Get mental health treatment at Cornerstone's residential facility in Arizona with UMR health insurance.


UMR residential behavioral health coverage

Are you seeking a residential mental health facility that works with UMR insurance? Cornerstone provides a comprehensive approach to mental health and dual-diagnosis recovery, focusing on the psychological, physical, and spiritual aspects of well-being. Our dual-diagnosis treatment programs, rooted in holistic and evidence-based methodologies, aim to foster profound healing by addressing both symptoms and underlying causes. Recognizing the financial aspects of behavioral healthcare, we accept UMR health insurance policies to enhance the accessibility of our residential mental health services. Our admissions team is dedicated to guiding you through the insurance process, ensuring a seamless transition into our care while keeping you informed and getting the most of your UMR benefits.

Learn about our residential mental health program

We accept UMR Insurance policies

At Cornerstone Healing Center, we know that finding the right mental health treatment can be challenging, especially when you’re worried about costs and insurance. That’s why we’re here to help. We accept UMR health insurance policies to help ease some of those worries. 

UMR is recognized for its behavioral health coverage, helping to make your treatment more affordable. With UMR, you can access our behavioral health residential treatment program without financial stress standing in your way.

Our approach to our behavioral health treatment is all about you. We focus on dual diagnosis and mental health with a range of proven therapies, all customized for your unique needs. Our team is dedicated to your care, helping you on your path to long-term well-being, with an expert clinical mental health team that has your back. 

UMR Health Insurance

UMR is a third-party administrator (TPA), which is a subsidiary of United Healthcare. They provide integrated and customized health plan solutions for self-funded employers across the United States. UMR offers a comprehensive range of services including claims processing and administration, access to extensive provider networks, wellness programs, and other health management services. Their focus is on managing costs while delivering quality, effective healthcare.1

UMR Behavioral Health Coverage

UMR’s behavioral health coverage is designed to support individuals facing mental health challenges by providing access to a range of mental health services. Coverage typically includes therapy sessions, counseling, and inpatient treatment programs. UMR’s focus on behavioral health aims to ensure that individuals receive comprehensive care tailored to their specific needs, emphasizing the importance of mental wellness in overall health. The coverage extends to various therapeutic approaches and treatments, supporting immediate and long-term mental health needs. With UMR, members can expect access to quality care and support for their mental health journey.2

Alumni Client Family Testimonial

“I feel like Cornerstone gave him all the right tools. He knew how to do it. It was something we could have never done. I just could totally see kind of a personality change in him of wanting, and knowing, that he could achieve and do higher things and greater things. That has to be the people (at Cornerstone).”

Nicole A. - Mother of a Cornerstone Alumni

Understanding Your UMR Insurance Card

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About our residential program

Holistic Healing

Our behavioral health residential program embraces a comprehensive approach that integrates physical, emotional, social, and spiritual aspects of wellness to effectively tackle mental health challenges.

Community Minded

Our program is built on a community-centered foundation, prioritizing the cultivation of meaningful relationships and supportive networks, which are key to enhancing the effectiveness of our treatment methodologies.

Trauma Informed

Our program is thoughtfully crafted with a trauma-informed perspective, delivering empathetic and comprehensive care that is vital for addressing the effects of trauma on an individual’s mental health.

Our Arizona Clinical Staff
that accepts UMR

Clinical Director of Scottsdale Program

Lionel is a Licensed Independent Substance Abuse Counselor (LISAC) with over 4 years at Cornerstone. Passionate about helping those with addiction and mental health struggles, and he has trained as an EMDR therapist, adopting a trauma-informed approach to find and treat underlying root causes with empathy. 

Clinical Director of Phoenix Program

Nate began his recovery journey in 2010 and earned a Master’s in Social Work from ASU. He’s been in the Behavioral Health field since 2013. Specializing in CBT, DBT, and grief, Nate is now the Clinical Director of our Phoenix program, underlined by his passion for helping others who struggled with substance abuse issues as he did. 

FAQs About UMR

The most commonly asked questions about UMR coverage for residential or inpatient mental health services. 

What types of behavioral mental health programs does UMR cover?

UMR is a Third-Party Administrator (TPA) that collaborates with United Healthcare and various other providers to enhance the range of mental health services available to clients, including rehabilitation options for substance abuse. Members are advised to review their plans for specific coverage details.

UMR’s collaboration with UnitedHealthcare enables access to plans that might include various levels of behavioral health care. However, coverage specifics vary per individual policy. Under the Affordable Care Act (ACA), health insurance providers must cover behavioral and mental health treatments comparable to medical and surgical procedures, including substance use disorder treatment.2

UMR Covers the following behavioral health programs: 

  • Inpatient Treatment: Intensive, structured care where patients reside at the facility to receive comprehensive behavioral health treatment.
  • Outpatient Treatment: Allows patients to live at home while attending regular counseling and therapy sessions.
  • Intensive Outpatient Program (IOP): Offers more structured and intensive care than standard outpatient treatment, typically involving multiple weekly group and individual therapy sessions.
  • Partial Hospitalization Program (PHP): A step down from inpatient treatment, PHP provides intensive day treatment, allowing patients to return home or to a sober living environment in the evenings.

Will UMR cover my residential treatment?

UMR health insurance typically includes coverage for residential treatment for mental health, also known as inpatient care. Still, the extent and conditions of the coverage can vary greatly depending on your specific policy and the plan’s requirements.

  • Review Your Policy: Review your benefits booklet or coverage documents. They will usually outline what types of treatment are covered, including residential or inpatient care.
  • Pre-authorization: Many plans require pre-authorization for residential treatment, which means your treatment must be deemed medically necessary before you check in.
  • Network of Providers: Check if the facility is within UMR’s network of preferred providers, as using an in-network facility typically means more of the costs will be covered.
  • Deductibles and Copayments: Even if UMR covers residential treatment, you may still be responsible for deductibles, copayments, or coinsurance.
  • Contact UMR Directly: The best way to get a definitive answer is to contact UMR directly. They can provide specific information about your coverage, any necessary pre-authorization, and guidance on how to proceed with your treatment.
  • Let Cornerstone Verify Your Benefits: Our admissions team will contact UMR on your behalf and submit an insurance verification form so that you can get the details of your insurance policy and what you can expect to be covered.

Remember that the Affordable Care Act requires most insurers to cover mental health and substance use disorder services at a level comparable to medical and surgical services, but the specifics can differ from one policy to another.

How long of a stay in treatment will UMR cover?

The duration of a residential treatment stay typically covered by UMR health insurance can depend on several factors. Here are some general considerations:

  • The level of coverage and the details of your specific UMR plan.
  • Medical necessity as determined by a healthcare provider and approved by the insurer.
  • Individual progress and reassessment throughout the treatment process.
  • Any plan-specific limits on the number of days or the type of residential treatment program.


How soon can I begin treatment?

The timeline for entering a residential treatment facility with UMR coverage can vary based on several factors. These include:

  • The process of verifying your insurance benefits and coverage for residential treatment.
  • The need for pre-authorization or a referral from a healthcare provider, if required by your UMR plan.
  • The availability of beds or space at the residential treatment facility of your choice.
  • Any waiting periods that may apply under your UMR policy.

To determine the most accurate timeframe, it’s advisable to check UMR benefits and any necessary pre-authorization steps and contact our admissions team to get in on the intake schedule. 

Still have questions about treatment?

Our admissions specialists are here to explain the process, answer any questions you may have, and ensure you’re getting the help you need to live a healthy life free from addiction.

Get Started

Call and speak with one of our caring team members about help for you or a loved one.