Reports To: Operations Manager
FLSA Designation: Full-time, Non-exempt
Under the general direction of the agency’s Facility Manager, the Housing Technician is responsible for providing direct patient care (any direct behavioral health care is under the clinical oversight of the Clinical Director). The Housing Technician also maintains a safe and efficient working and treatment environment per company policies, procedures, and best practices; communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.
Essential Job Functions
- Hold and maintain the safety and well-being of the client as the number one priority
- Coordinate client schedules.
- Ensure that all clients have the necessary personal items.
- Ensure that all paperwork submitted is accurate and up-to-date. (e.g., timesheets and mileage sheets) Review outcomes and goal data.
- Maintain and monitor residential records according to facility policy.
- Complete monthly reports on service recipients’ goals progress and significant changes.
- Document all house problems or incidents. Report safety issues timely.
- Maintain and document all personal funds, petty cash for service recipients, and operate home within budgetary guidelines. Maintain current inventories.
- Provide supervision and oversight for all clients in residential care.
- Serve as a point-of-contact for emergencies and urgent questions.
- When needed, monitor client self-administration of medication and document in the E-MAR.
- Monitor client duties and provide developmental feedback to clients regarding their performance.
- Investigate and attempt to resolve problems that arise in the facility (e.g., employee or service recipient conflicts).
- Maintain a clean, safe, and pleasant living environment for clients.
- Prepare for and attend all required meetings. Conduct monthly staff house meetings for staff.
- Request, coordinate and monitor all house related expenditures (e.g., including but not limited to shopping, petty cash, personal funds, receipts) Maintain current inventories.
- Report needed household repairs to operations manager. Ensure repairs are completed in a timely manner.
- Prepares client meals and food based on the menu (if requested).
- Facilitates group as assigned. Provides direct support services to include engaging patients in Group Lecture, topics related to 12-step recovery, health and wellness promotion, and crisis management.
- Psychoeducational groups/lectures with patients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
- Observe and collect urine drug screens according to P&P (if requested).
- Transports clients on client outings with company vehicle.
- Documents patient’s participation and progress in progress notes.
- When requested, complete initial intake; biopsychosocial assessment, screening tools, consents, and subsequent documents under admission guidelines.
- Facilitates case management as requested.
- Completes other tasks as assigned.
Essential Function Statement
The previous duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, or a logical assignment to the position.
Education and Experience
- High School Diploma or GED
- CPR/First Aid Certification, if applicable.
Knowledge, Abilities and Attitude Required
- Knowledge of software programs for personal computer use, especially word processing, email, and spreadsheets.
- Knowledge and experience in 12 step program and with substance abuse patients.
- Strong problem solving skills and the ability to carry out assigned projects to their completion.
- Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships, gaining cooperation and resolving conflicts.
- Ability to plan and organize case workload, manage deadlines of him/herself.
- Ability to maintain and demonstrate ethical professional standards and demeanor, including the confidentiality of employee and patient data, patient boundaries, and other sensitive information.
- Demonstrated competence with, and continued commitment to respect for cultural differences and diversity, protecting patient rights.
- Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support, as needed.
- Makes clinical and organizational decisions with the patients’ and agency well-being and best interests in mind.
- Provide treatment that promotes patient dignity, independence, individuality, strength, privacy and choice, recognizing the unique needs of the patient population served by the agency.
- Provide the behavioral health services that the agency is authorized to provide and that the staff member is qualified to provide.
- Recognize obvious symptoms of a mental disorder, personality disorder, or substance abuse.
- Identify types of medications commonly prescribed for mental disorders, personality disorders and substance abuse, and the common side effects and adverse reactions to medications.
- Recognize, prevent and respond to a situation in which the patient may be a danger to himself or others, behaves in an aggressive or destructive manner, is experiencing a crisis situation or medical emergency.
- Recognize and respond to fire, disaster, hazard, and medical emergency: and
- Has completed all of the requirements above and is documented in application in training including the ability to pass background checks required by Cornerstone Healing Center.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine. Must be able to lift and carry up to 25 pounds.